Privacy Policy – pqc88

1. Introduction

Welcome to pqc88. This Privacy Policy explains how pqc88 ("we", "us", or "our") collects, uses, stores, and protects the personal information you provide when you access or use the pqc88 platform, including our website at pqc88.vip and all related services available to players in Bangladesh.

By accessing our platform and registering an account, you acknowledge that you have read, understood, and agreed to this Privacy Policy. We encourage all players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond to review this document carefully. If you do not agree with any part of this policy, please discontinue use of the platform.

2. Information We Collect

We collect personal information in several ways during your use of pqc88. The types of data we may collect include, but are not limited to, the following categories:

• Identity information: full name, date of birth, nationality, and a copy of a government-issued identification document required for account verification.
• Contact information: email address, mobile phone number (including bKash, Nagad, or Rocket-linked numbers), and residential address.
• Financial information: transaction history, deposit and withdrawal records, payment method details, and balances — processed through our supported local payment gateways.
• Technical information: IP address, browser type and version, device type, operating system, session identifiers, and geolocation data (country/region level).
• Gameplay and behavioural data: game session logs, betting history, preferences, bonus usage, and any support communications you initiate.

We collect this information directly from you at registration, through your activity on the platform, from third-party payment processors (such as bKash, Nagad, and Rocket), and through automated technical means such as cookies and server logs.

3. How We Use Your Information

pqc88 processes your personal information only for legitimate and lawful purposes. Specifically, we use your data to:

• Verify your identity and ensure you meet the minimum age requirement of 21 years, as required by our responsible gaming standards.
• Process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported local payment methods securely.
• Provide, maintain, and improve our gaming services, including cricket betting, live casino, slots, crash games, and fish games.
• Comply with fraud prevention, anti-money laundering (AML), and Know Your Customer (KYC) obligations.
• Send service-related communications, account notifications, promotional offers (where you have opted in), and important policy updates.

4. Cookies and Tracking Technologies

pqc88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device that help us remember your preferences, keep you logged in, analyse site traffic, and deliver a personalised experience. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they reach their expiry date).

You may configure your browser to refuse cookies or to alert you when cookies are being sent. However, disabling cookies may affect the functionality of certain features on the pqc88 platform, including the ability to remain logged in across sessions.

5. Data Sharing and Disclosure

pqc88 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

• Service providers and partners: we work with carefully selected third-party service providers (including payment processors, fraud detection services, and game content providers) who assist us in operating the platform. These parties are contractually bound to handle your data securely and confidentially.
• Legal obligations: we may disclose your information if required to do so by applicable law, court order, or governmental authority, including for AML and KYC compliance purposes.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to the same level of data protection obligations.

Outside of these specific scenarios, your personal information remains with pqc88 and is not disclosed to any unauthorised party under any circumstances.

6. Payment Data and Platform Security

All financial transactions on pqc88 — including deposits via bKash, Nagad, Rocket, Upay, and Visa/Mastercard — are processed through encrypted, secure channels. We implement SSL (Secure Sockets Layer) encryption across the entire platform to ensure that your payment data, account credentials, and personal information are transmitted safely at all times.

We do not store full card numbers or full mobile wallet credentials on our servers. Payment data is tokenised and handled directly by our certified payment processor partners. We also conduct regular security audits and employ industry-standard firewalls, intrusion detection systems, and access control measures to protect your account from unauthorised access.

7. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by our internal policies, applicable laws, and AML/KYC regulatory requirements. When your data is no longer needed for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our data retention schedule. You may request the closure of your account and the deletion of your data at any time by contacting our support team.

8. Your Rights

As a registered user of pqc88, you have specific rights regarding the personal data we hold about you. These include:

• The right to access: you may request a copy of the personal data we hold about you at any time.
• The right to correction: if any of your data is inaccurate or incomplete, you may request that we correct or update it.
• The right to deletion: subject to our legal retention obligations, you may request that we delete your personal data from our systems.
• The right to withdraw consent: where we rely on your consent to process data (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team via the email address provided in the Contact section of this policy. We aim to respond to all legitimate data requests within 30 days.

9. Age Restriction and Child Safety

pqc88 is strictly intended for players who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21. If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us immediately at [email protected] and we will take prompt action to remove that data from our records. Age verification is a mandatory step in our account registration and KYC process.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of pqc88 following any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically so you remain informed of how we handle your information.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way pqc88 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected]